Homeowner Relations:
- Personal contact with homeowners' concerns via telephone, cell phone, email, fax, correspondence and/or in person
- Covenant communications -- maintenance infractions
- Association Management -- 24 hours on call
- Process maintenance requests
- Suggest expert advice when needed
Homeowner Association Manager
- Physically inspect association regularly. Invite Board members along for walk-thru and set dates.
- Initiate correspondences to the Membership and the Board or specified vendors.
- Assign work orders to vendors and follow-up on the work’s progress.
- Solicit bids for upcoming/requested/needed work.
- Prepare for and attend Board meetings.
- Print out monthly financial reports to Board members. Reports include 12 Month Summary Operating Statement, Cash Flow Statement, and Trust Account Ledger by Property.
- Contact Barbara to ensure that Management Fees and all Funds Transfers have been completed before processing financial reports.
- Nathan Norris of Oceanfront II also receives a copy of the month’s General Ledger.
- Edie Cappo of Cedar Crest receives a copy of each unit’s Tenant’s Ledger for the prior month.
- Address all homeowner calls promptly.
- Issue notices to associations (i.e. garage cleaning, special assessments; etc.)
- Issue courtesy notices, violation letters, etc. to units not abiding by the Association Bylaws.
- File, fax, copy, process mailings, and other administrative duties as needed.
- Oversee Rules and Regulations of each Association.
- Ensure that each Association has had current reserve studies performed.
- Correspond with each Association’s insurance agent to ensure accurate up-to-date info to Bookkeeping; forward each insurance policy to the Board for approval.
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